Roadside assistance is a necessity. Isuzu Trucks offers you this personalised service offering 24 hours and 365 days via our Customer Support Centre.
Roadside Assistance is available on all vehicles. We will arrange either a technician to repair your vehicle on the side of the road or a tow operator to take your vehicle to the nearest dealership to be repaired.
To ensure that your vehicle is back on the road as quickly and efficiently as possible, we conduct a conference call with your driver or fleet manager and the nearest dealer’s technician and our call centre agent. Once the decision has been made, our agent will follow your case until it has been resolved to your satisfaction.
If your vehicle is within warranty, you will receive this service free of charge.
Customer Concerns are taken seriously and our Customer Support Centre strives to resolve the situation to everyone’s satisfaction. All calls are recorded for quality-control purposes.
Whether your call is related to an unresolved issue or a query about our latest product or the location of your nearest dealership, we will give you the same attention.